Medical Assistants’ Role in Working with Victims of Domestic Violence

Course Overview

Medical assistants play a vital role in the healthcare industry, serving as the backbone of many Medical practices and clinics.

Course Accreditation

This course has been granted prior approval by the American Association of Medical Assistants (AAMA) for 3 administrative/clinical/general CEUs. Granting approval in no way constitutes endorsement by the AAMA of the course content or the course provider.

Author Information

Medical Program Director
Dr. Brian Dickens is a Nationally Registered Certified Medical Assistant (NRCMA) and subject matter expert in the medical assisting and allied health fields.

Address correspondence to:
Editorial Department
PO Box 5005
Basking Ridge, NJ 07920

Disclosure statement: Dr. Brian Dickens reports having no financial or advisory relationship with any corporate, medical, or political organization doing work related to this educational activity or other business activity.

Approval Number:


Intended Audience

This Medical Assisting Dealing with Victims of Domestic Violence training course is an overview of the functions that are generally performed by employees/students who have previously completed the respective training course. This course is intended to keep students/employees aware of the importance of duties often performed in a front-office and back-office/clinic setting. It is developed for front-line supervisors, workers, and trainees.

Learning Objectives

Upon completion of this course, you will be able to:

  • Have basic information and history of domestic violence
  • Know about the different types of abuse
  • Pick up the signs of domestic violence
  • Explain how to handle a situation if domestic abuse is suspected

Course outline

  • 1. Overview and History of Domestic Violence
  • 2. Types of Abuse
  • 3. Tell-tale Signs of Domestic Violence
  • 4. How to Handle a Situation if Domestic Violence is Suspected
  • 5. Documentation of the Potential Domestic Violence Medical Record
  • 6. The Cycle of Domestic Violence
  • 7. Ongoing Care for the Abused
  • 8. References
  • 9. CE Test


This is a summary of essential elements of the Medical Assistant role as it pertains dealing with victims of domestic violence in a healthcare setting and is not a comprehensive guide to handling domestic violence cases or acts of abuse. Regulation by those that perform procedures as a Medical Assistant are obligated to comply with all of its requirements of the agencies and employer and should not refer to this program as a guide of legal information or advice.
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