Free CEU Credits For Medical Assistants

Medical Assistants and Their Role in Primary Care

Course Overview

One of the most fruitful opportunities a medical assistant can have is an externship or employment in a primary care facility. That is because primary care continuously follows patients throughout their general care, there is a vast number of skills and responsibilities the medical assistant must learn, and there is a higher amount of relatability to other sub-specialties. As the medical assistant responsibilities develop and progress with the increased need for preventative care, primary and general practitioners serve as a gateway to providing preemptive measures for complicated disease states.


In any one recertification period, you can only submit the same ACE course title once to earn CEUs.  After you have been successfully recertified, and have entered your next recertification period, you are allowed to repeat a course provided it has a new and different approval number.  All ACE courses are updated/renewed when they expire every 12 months and given a new approval #.

Course Accreditation

This course has been granted prior approval by the American Association of Medical Assistants (AAMA) for 2 administrative/clinical CEUs. Granting approval in no way constitutes endorsement by the AAMA of the course content or the course provider.

Author Information

Medical Program Director
Dr. Brian Dickens is a Nationally Registered Certified Medical Assistant (NRCMA) and subject matter expert in the medical assisting and allied health fields.

Address correspondence to:
Editorial Department
PO Box 5005
Basking Ridge, NJ 07920

Disclosure statement: Dr. Brian Dickens reports having no financial or advisory relationship with any corporate, medical, or political organization doing work related to this educational activity or other business activity.

Approval Number:


Intended Audience

This training course is an overview of the Medical Assistant role in Primary Care a medical facility and is generally taken by employees who have previously completed administrative/clinical role or related schooling. This course is intended to keep employees aware of the administrative functions of a healthcare facility. It is developed for front-line supervisors, workers, and trainees who work within the administrative/clinical function of the allied health profession.

Examples of covered entities include:

  • Clinics
  • Students
  • Private/Group Practices
  • Health Insurance Companies
  • Healthcare Clearinghouses

Learning Objectives

Upon completion of this course, you will be able to:

  • Explain the different parts of the SOAP note
  • Describe how to prepare the chart for the medical provider
  • Explain several noninvasive tests performed in primary care
  • Explain the differences between the various parts of Medicare
  • Distinguish front- and back-office responsibilities
  • Explain the universal claim form used for billing third-party insurance

Course outline

  • 1. Overview
  • 2. Clinical Operations
    • SOAP note
    • Preparing the chart for the provider
  • 3. Vital Signs
  • 4. Common Reasons for Primary Care Appointments
  • 5. Noninvasive Tests
  • 6. Verifying Insurance
    • Medicare
    • Medicaid
  • 7. Billing and Collections
  • 8. Course Post-Test
  • 9. References
  • 10. Test


This is a summary of essential elements of the Medical Assistant role as it pertains to primary care and is not a comprehensive guide to primary care compliance. Regulation by those who perform primary care duties and responsibilities as a Medical Assistant are obligated to comply with all of its requirements of the agencies and employer.
Share This Course With A Friend

Please use a different browser for a better experience.