Medical Assistants’ Role in Preventing Medical Errors

Course Overview

This course provides a comprehensive understanding of the causes, consequences, and prevention strategies for medical errors in healthcare settings.

Course Accreditation

This course has been granted prior approval by the American Association of Medical Assistants (AAMA) for 3 administrative/clinical/general CEUs. Granting approval in no way constitutes endorsement by the AAMA of the course content or the course provider.

Author Information

Medical Program Director
Dr. Brian Dickens is a Nationally Registered Certified Medical Assistant (NRCMA) and subject matter expert in the medical assisting and allied health fields.

Address correspondence to:
Editorial Department
PO Box 5005
Basking Ridge, NJ 07920

Disclosure statement: Dr. Brian Dickens reports having no financial or advisory relationship with any corporate, medical, or political organization doing work related to this educational activity or other business activity.

Approval Number:


Intended Audience

This Medical Assistants’ Role in Preventing Medical Errors training course is an overview of the functions that are generally performed by medical assistants who have previously completed the respective training course. This course is intended to keep medical assistants aware of the importance of duties often performed in a front-office/administrative and back-office/clinic setting. It is developed for front-line supervisors, workers, and trainees.

Learning Objectives

Upon completion of this course, you will be able to:

  • Explain common medical errors
  • Describe ways to avoid making documentation errors
  • Define the Rights of Administration
  • Understand the consequences of medical errors

Course outline

  • 1. Overview
  • 2. Most Common Medical Errors
  • 3. Ways to Avoid Making Documentation Errors
  • 4. Rights of Administration
  • 5. Understand the significance regarding medical errors
  • 6. References
  • 7. CE Test


This is a summary of essential elements of the Medical Assistants’ role as it pertains to preventing medical errors in a healthcare setting and is not to be referred to as a comprehensive guide. Regulation by those that perform procedures as a Medical Assistant are obligated to comply with all of its requirements of the agencies and employer and should not refer to this program as a guide of legal information or advice.
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